Your name * We have been trying to buy the property we live in for over 20 years as we feel the amount of investment Stonewater has made from me and my wife throughout the years PLUS what they would make from the sale is of the property is MORE than enough, yet a FLAT NO was issued every time ! Stonewater at Southern Highlands | Blue Heron With over 15+ years of experience in the industry, we are here to provide the highest quality of work Kountze has to offer. STONEWATER, INC. :: Texas (US) :: OpenCorporates When they arrived, they started removing everything on my roof. If you need to talk to us about this, or any other issue, please get in touch with us by emailing customers@stonewater.org and we'll be happy to help. 19 reviews. A huge Thank you to Samantha at Stonewater for all her help and support throughout the process of attaining my tenancy. Hi Kim. Is all ok now the painting has been done? Govt agency/department/organisation Housing Association/RP Housing Management Regulation and Governance Add New Comment You must be logged in to comment. With an annual turnover of around 187 million and 1.7 billion in assets, Stonewater is a strong, dynamic and well-managed social business, with a long-term rating of A+ by independent credit ratings agency, S&P Global Ratings and a top G1/V1 governance and viability ranking from the Regulator of Social Housing. Answered all questions and price was very good. 180 0 obj <>stream May 03, 2022 3:24 pm EDT. I called Stonewater and they sent a supervisor out the next day. Compliance with the Code forms part of the membership obligations set out in the Housing Ombudsman Scheme. The easiest way to report your repair is via MyHome. All the staff were friendly and helpful. Companies can ask for reviews via automatic invitations. Give us a call or click to request a quote today. Congratulations on your new home! The quick response from longleigh foundation approving my grant.Has I did have to chase stonewater over a 3 week period as they gave me incorrect email address to send my evidence through twice and I did not have knowledge each time that they did not receive this information about this. Featured review. I was offered a management move in November 21 the property in question needed a lot of attention. You can access MyHome on the web or via the MyHome app. ^Jade, This review is for Tracey leatherland at stone Leigh she recently helped me to get a grant for white goods she was awesome professional went above and beyond to help brilliant thanks so much. I will miss my weekly updated with Tracey you have been truly amazing and supportive. So, I am back, no real response from Stonewater in relation to my previous review and my mums nightmare living in Dalcross house!! It goes against our guidelines to offer incentives for reviews. I have constant smell of damp in my house. My virtual Property inspection with Suzan was really efficient and easy. I told him this is not acceptable. Enter a zip code and get matched to businesses near you. All the family can say is ' shame on you Stonewater.'' You can chase us up on these by sending us an email to customers@stonewater.org, giving us a call on 01202 319 119 or popping us a direct message on social media. Stonewater Roofing | Complaints | Better Business Bureau Profile Hopefully we can make this right for you and get this sorted. . The reason I took one star away is because I find the virtual viewing is not quite to my satisfaction, the mobile internet at the area was quite bad, I wasn't able to communicate with the other agent properly. They charged for 3 wind turbines but installed a ridge vent instead. This will surely increase the credibility of your complaint. He said he would turn this in. cooker. Stonewater Roofing Reviews, Ratings | Contractors near 605 S Broadway Stonewater Roofing | Better Business Bureau Profile Firstly I went over 6 weeks with no hot water and heating. Compliments, comments and complaints - lgah.stonewater.org 0000006190 00000 n I told him that I had had it, but my wife did not get it, but she is taking Chemo treatments for cancer. I have had it tested and were told that it has to be from moister getting into my attic. UPDATE, you said you would escalate it last time I wrote a review and here we are, nothing has changed! Replies to negative reviews in < 24 hours. On 08-18-2019 Stonewater roofing removed my singles, Wind turbines, and a dryer vent from my roof. He has denied any responsibly. What a wonderful review. Submit a complaint and get your issue resolved. It took years to have a dangerous wall sorted out. This form will not work unless you enable cookies. 0000001152 00000 n Thank you for bringing this to our attention - we'll do better to avoid a scenario like this in the future - Hani. Stonewater is a social housing provider, with a mission to deliver good quality affordable homes to people who need them most. You must do this within 15 working days of our response. I had two-bathroom vents that vented into one of the wind turbines. We come from all backgrounds and nationalities and service each and every customer with the best we have every time. I never received another call. Bloody awful. Georgia explained to me everything step by step making sure that everything is put in place. Total mess of a company ! Find out about alterations, improvements and adaptions. I am not a Stone water customer, but my daughter is.The level of service for repairing my daughter's ongoing water leak is atrocious. We appreciate that living with anti-social behaviour is a very difficult situation to be in, and we are committed to supporting customers when they report it to us. xref We will sometimes need access to your home, for example, to inspect a repair or service gas appliances. Stonewater 2014-2023 Accessibility | Public Liability Insurance | Modern slavery and human trafficking statement | Gender Pay Gap Statement | Privacy and cookies Web design and development by Nvisage. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Also d/b/a - Kitchens & Baths Unlimited. If you've made a complaint to us and are not happy with the outcome, you can contact the Housing Ombudsman Service after you receive our final response. 0000012248 00000 n The broken Perlin was replaced, but the rafter was not fixed. Hi Cecelia,I am sorry to hear that you injured yourself and are also unhappy with the repair. ), filed by Jason Coker. You can view our dissatisfaction/complaints policy here. I have lost things that can't be replaced. As I said previously you owe my mother a duty of care, and you have so far failed to make her feel safe in her own home. I opened my attic staircase one day and noticed that it was extremely hot. I can't go out for long due to having to keep emptying bowls of water. To be called or to. 0000008059 00000 n BBB records show a license number of CBC1263458 for this business, issued by Florida Department of Business & Professional Regulation. She got everything sorted for me within 24 hours and kept up to date with me on what was going on. You can make a complaint in any of the following ways: This form will not work unless you enable cookies. Our ambitious house-building programme aims to build 1,500 new homes per year from 2019 onwards, driven by our vision of everyone having the opportunity to have a place that they can call home. Thank you. Stonewater Construction LLC | Better Business Bureau Profile We are increasing our visits and work in neighbourhoods and we may be able to do something here. Viewing I had with Mohammed, he also explain me everything easily and gave me all necessary information. 2023 Trustpilot, Inc. All rights reserved. Enjoy your new home! They talked about the heat in the attic, and said maybe I needed a power vent, but denied any of the responsibly. Hi Kathleen, I'm really sorry to hear that you've been going through a tough time. Hi Sarah. I am absolutely disgusted by the way stonewater, Ian Williams and bsw heating run thing. Everything has gone smoothly and we are very grateful to have a home now. We just want them to buy back our share of the house so that we can find a place to call home.this is their motto if you phone and are kept hanging on for sometime 30-40 minutes and then they state that they will respond in X daysand so the problems start again. She made a successful case for us that was accepted! Tracey has been a great help. Well versed in excuses and trying to overcharge tenants. (Attachments: #1 Exhibit, #2 Civil Cover Sheet)(Hommel, William) Access additional case information on PACER. They could not fix the dryer vent, so the man in charged said he would have to call his supervisor to come over. We manage around 32,000 homes in England for over 65,000 customers, including affordable properties for general rent, shared ownership and sale, alongside specialist accommodation such as retirement and supported living schemes for older and vulnerable people, young peoples foyers and womens refuges. Here are 8 tips for writing great reviews. Thanks for the review and feedback! If youre not sure what to do, get in touch with us so we can help. Thanks for your lovely feedback! They did do this and broke one Perlin and cracked one Rafter in my attic. Brilliant service very helpful very well spoken will go the extra mile to help me. We never leave a job unfinished, or a customer unsatisfied with our level of service. GB. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ^Jade, Been in our flat for 13 years recently we have had younger people move into them even though the complex is for older people we now get threatened in our laundry room by an individual who thinks he should use the machine before anyone else because he works we are afraid to go in there in case he comes along is this the way to live i dont think anyone cares he called an elderly man a c--t yesterday it wont belong before the abuse turns to violence. That's great to hear, Amy, I am pleased :) Thanks for the review! Over the last 5 years they Remodeled our kitchen, laundry room, and formal. I'm dismayed to hear of our lack of response and the distress this is causing your family. How to protect your home from frost damage, burst pipes, condensation, home energy, pests and vermin and home insurance. 0000000832 00000 n Filing 1 COMPLAINT against Stonewater Roofing, LTD. CO. ( Filing fee $ 400 receipt number 0540-7263820. 0000006695 00000 n So far Im very happy with stonewater. In April of this year, I wrote a letter to the President of Stonewater. Stonewater Limited (202000534) - Housing Ombudsman They were venting from one bathroom to the other bathroom. This review was chosen algorithmically as the most valued customer feedback. Copyright Stonewater. About Stonewater Contact us Customer login Your home Supporting you Get involved Policies Privacy Policies These policies apply to customers whose homes are owned by Legal & General Affordable Homes and managed by Stonewater. I would recommend Stonewater and will be telling everyone about my experience with them. Anyone can write a Trustpilot review. Thanks for sharing :) ~ Matt, Disgusting our rubbish left outside the front doors as not taken by Waze ??? Definitely recommend in all areas, Thanks Abby. I called Stonewater because when I had the wind turbines, it was nowhere near that hot. Can anyone help? Employment, training and volunteering opportunities, Tenant satisfaction measures tell us your views, Complaints, Compliments and Comments Policy. Coker v. Stonewater Roofing, LTD. CO. - Justia Dockets & Filings
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